View and resend auto-emails
Emails can be set up to send automatically using multiple entities in Footprint Portal as a trigger, for example, completing a dock appointment. Sent emails can be viewed and resent from several locations on Footprint Portal following a similar process.
Open request history from the Rules tab of the Auto-email rules hub
1. From the Reports hub, click the Auto-email rule button.
2. In the Rules tab, locate the rule in the grid, hover over the row until the checkbox is visible, then select it.
3. Click the Request history button to open the email history for the selected rule.
Open Requests tab of Auto-email rules hub
1. From the Reports hub, click the Auto-email rule button.
2. Click the Requests tab.
The Requests tab grid will display the history of email requests for all rules you have access to. If you're looking for a specific email request you may want to utilize the Owner, Project, and Context filters in the Filters section and the date filters above the Requests grid itself.
Open request history from an order
1. From an order, click the additional options dropdown ( the "..." button), then select Email Requests.
The email request history for the order will open.
Regardless of the method you use to get to a grid containing email requests, the steps the view the content of a sent email and to resend it remain the same.
1. Click the arrow to the left of the row to expand and view any attachment file details. Depending on the auto-email, there may be none.
2. To resend an email, check the box for the Email, then click the purple Send Email option.
| Last Updated: |
| 10/15/2025 |
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